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Key to being customer-centric: Count on cloud + data + API
03/07/2017
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8:57:27 AM
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A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Growing pains of China's home-sharing industry
03/15/2017
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2:45:15 PM
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House sharing is increasingly popular in China, but a plethora of problems have emerged and need to be addressed.
Priceline founder-founded Upside raises USD 50 million
01/17/2017
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10:27:59 AM
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Huge investment sum to the tune of USD 50 million going into Upside – on the day Jay Walker officially unveils the site.
China Southern partners CyberSource to secure online payments
01/13/2017
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6:37:13 PM
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China Southern Airlines leveraged CyberSource Decision Manager to screen inbound orders faster, with increased accuracy and less manual intervention.
Ctrip funds consumer finance company ShangCheng
11/29/2016
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9:32:52 AM
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Ctrip has joined a group of investors including Bank of Shanghai to set up ShangCheng Consumer Finance. The bank has finance expertise while the OTA can contribute online data.
The Price of Airline Loyalty
10/28/2016
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9:44:16 AM
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The final panel at the Airline Distribution Conference discusses the price of loyalty programs and what benefits it can bring to both airlines and consumers.
Complete guide to online marketing for independent hotels I
11/03/2016
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9:16:05 AM
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The design of hotel website,search engine optimisation, trademark protection, search engine marketing, metasearch marketing, discounts and loyalty offers are part of online marketing strategy for independent hotels.
Deals Roundup: Travel finance has a long way to go
09/24/2016
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9:26:13 AM
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A look at potential development of travel finance for consumers and suppliers, and a roundup of financing deals in travel industry:
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